We enjoyed our stay at the hotel and the facilities were overall very good. very big, clean and nice rooms. Only two negatives were that first you had to pay for WiFi around $12 USD a day, poor form for a five star resort to add this on top. Secondly we were only able to make one reservation at the hotels restaurants for dinner. We were refused service on other nights at the restaurants who claimed they were “booked out” when they were clearly almost empty. While I understand the reservation system is to allow everyone to use the restaurants this made no sense when they were empty and still refused to serve us