The Westin Excelsior, Rome
5 stars
7.6
Good
(470)
5 stars
Updating price...

The Westin Excelsior, Rome

5 stars
Via Vittorio Veneto 125, 00187 Rome
7.6
Good
470 reviews
Updating price...

Overview

Rating
Our luxury hotel is one of the citys most iconic palaces, rich in history and located on the legendary Via Veneto in Rome. The Westin Excelsior is nestled between the Spanish Steps and the Borghese Gardens and Gallery. Our 5 star hotel features 281 rMarriott
Our luxury hotel is one of the citys most iconic palaces, rich in history and located on the legendary Via Veneto in Rome. The Westin Excelsior is nestled between the Spanish Steps and the Borghese Gardens and Gallery. Our 5 star hotel features 281 rooms and 35 unique Signature Suites, including one of the most spectacular and opulent suites in Europe the Villa La Cupola. The Villa offers the ultra-elite a truly Roman Emperor experience. Set on two floors, the suite combines breathtaking views of the city with sumptuous splendors throughout. Worried about leaving your furry friends behind. Bring them along! Our historic hotel is pet friendly and welcomes trained pets.Marriott
Rating
7.6
Good
Based on 470 verified guest reviews

Available rates

Sun 3/30
Mon 3/31

Amenities

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee shop
  • Valet parking
  • Business center

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License number058091-ALB-00508, IT058091A1H75IILGC

The neighborhood - Historical Center

Via Vittorio Veneto 125, 00187 Rome

What's nearby

  • Via Veneto2 min walk
  • Cinema Dei Piccoli5 min walk
  • Ecstasy of Saint Teresa6 min walk
  • Chiesa di Santa Maria della Vittoria6 min walk
  • Fontana del Tritone7 min walk
  • Teatro Sistina7 min walk
  • Church of Our Lady of the Conception of the Capuchins5 min walk
  • Convento dei Frati Cappuccini5 min walk
  • Piazza Barberini6 min walk
  • Museo Boncompagni Ludovisi6 min walk
  • Piazza San Bernardo7 min walk
  • Galleria Comunale d'Arte Moderna8 min walk

Reviews

7.6
Good
470 verified ratings
Wonderful
171
Very good
69
Good
73
Okay
46
Fair
40
Mediocre
33
Poor
38

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the cleanliness of the hotel, citing dirty rooms and maintenance issues throughout their stay. Many reviews pointed out that the service fell below expectations, with indifferent or unhelpful staff experiences. On a more positive note, the hotel's location received praise for being convenient and close to various attractions in the city.
AI-Generated from customer reviews
Location9 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

8.0
Very good
Beatriz, Mar 2025
Pros (+) Very good location
Cons (-) It is old
9.0
Wonderful
Sean, Mar 2025
Pros (+) Excellent location, rooms were very spacious and comfortable. Staff are exceptionally friendly and helpful.
5.0
Fair
Ralf, Jan 2025
Pros (+) The hotel has a faded grandeur that is still apparent despite the lack of renovation in subtle details like the chandeliers even in the bathrooms. We had two rooms and there was welcome fruit and chocolates in one and a complimentary bottle of wine in the other. That was a nice touch. The lobby area is grand too. My son had forgotten his swim goggles and the hotel was able to provide a pair when h...
Cons (-) Value for money is not good in Rome especially around Christmas, and this hotel epitomises the problem. There was no espresso machine in the room, also no kettle. The most basic toiletries were absent like cotton buds. Shampoo was not replaced when finished. No shoe horn. No shoe polish. The TV was outdated and tiny. On checkout we were billed for someone else's breakfast, but this was quickly ame...
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1.0
Poor
Alec, Jan 2025
Pros (+) How can I rate a gold-plated trash can.
Cons (-) A carpet stains allover looks like urine stains and black stains on the floor bathroom not to mention bed was used for decades, air conditioning system we turn it off blowing dust we left the balcony door open at night we asked to change "unfortunately no other rooms to exchange at this moment" and at the checkout only thing front desk said " you owe us $20 daily city tax"
8.0
Very good
재웅, Dec 2024
Pros (+) very kind concierge
9.0
Wonderful
Joseph, Dec 2024
Pros (+) We love Via Veneto
Cons (-) We liked everything
9.0
Wonderful
Belen, Dec 2024
Pros (+) Ambiance, traditional, historic, location
Cons (-) Restaurant. Pizza was burnt and was hard to cut
3.0
Poor
Anton, Sep 2024
Pros (+) Location
Cons (-) I haven’t received invoice during check out procedure.
10
Wonderful
Dena, Sep 2024
Pros (+) Size of the room was amazing! Very comfortable bed and slept like a baby after being jet lagged! Employees were lovely!
Cons (-) Little far from sites but beautiful area. Also would have liked to see breakfast included.
8.0
Very good
Jacob, Aug 2024
Pros (+) Friendly staff, great breakfast, beautiful lobby.
Cons (-) Rooms are dated and a bit rundown. Air conditioner doest get very cold.