Hospes Palacio de Arenales & Spa
5 stars
9.2
Wonderful
(3078)
5 stars
Updating price...

Hospes Palacio de Arenales & Spa

5 stars
Contrada 521 Km 52, 100, 10005 Cáceres, Cáceres
9.2
Wonderful
3078 reviews
Updating price...

Overview

Rating
Luxury hotel with a full-service spa and a sauna A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snExpedia Group
Luxury hotel with a full-service spa and a sauna A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite. Hotel Hospes Palacio de Arenales & Spa offers 46 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 27-inch flat-screen televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, bidets, and hair dryers. This Cáceres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested. A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
9.2
Wonderful
Based on 3078 verified guest reviews

Available rates

Mon 3/31
Tue 4/1

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.
License numberH-CC-724

The neighborhood

Contrada 521 Km 52, 100, 10005 Cáceres, Cáceres

Reviews

9.2
Wonderful
3078 verified ratings
Wonderful
2167
Very good
489
Good
236
Okay
86
Fair
56
Mediocre
20
Poor
24

Summary of reviews

Guests say
Guests have praised the hotel's excellent location and cleanliness, making it a preferred spot for many returning visitors. The amenities, such as the spa and spacious rooms, receive positive mentions. However, some guests expressed disappointment regarding service issues, particularly at the restaurant and bar, and there were concerns about the value for money, especially regarding parking and breakfast prices. Overall, the hotel remains a favorite for its charm and modern feel.
AI-Generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Amenities8.5 out of 10
Value for Price3 out of 10
Service2.5 out of 10
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All reviews

8.0
Very good
Alistair, Mar 2025
Pros (+) The hotel is comfortable, the staff were all friendly and professional. The spa facilities are excellent
Cons (-) We brought our dog and the hotel caters well for pets. I understand why dogs were not permitted in the main restaurant but most pet friendly hotels I have been to allow dogs into the bar area. On our stay we unfortunately had to retire to our room instead of relaxing in the bar. This is not a complaint, just an observation
10
Wonderful
Steve, Mar 2025
Pros (+) Exceptional care from the staff when I needed it.
10
Wonderful
Marina, Mar 2025
Pros (+) We found this hotel complex last year and liked it that much we’ve stayed there twice this year. First time it was a weekend - so the price doubled , compared to a middle of the week deal. Second time we chose Sunday and Monday- it was twice cheaper and quieter, but the service, the food, the facilities, the views and the storks are always the same-top quality. Thank you very much and we’ll see yo...
Cons (-) Weather((
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10
Wonderful
Eduardo, Mar 2025
Pros (+) Great place, amazing atmosphere
Cons (-) N/A
10
Wonderful
Judith, Mar 2025
Pros (+) A beautiful peaceful hotel situated within sight of, but not sound of, the A-66. Huge comfortable bed. Lovely staff for whom nothing was too much trouble. Plenty of free parking with the option of secure underground parking for a small charge.
Cons (-) Nothing
8.0
Very good
Matteo, Mar 2025
Pros (+) -Great pet friendly options, especially for the restaurant -Good dinner and wine options -Most of the staff was welcoming and professional -24h room service -Strong wifi throughout the property -Great location in the nature -Amazing wildlife surrounding the property -Various parking options
Cons (-) Didn't find the furniture the required for a 5 star hotel (the building is amazing though). -The desserts of the room service were not got at all, stale and industrial, needs to be looked at because the sandwiches are good.
9.0
Wonderful
Lou, Mar 2025
Pros (+) The staff is attentive and super kind : from start to end ! The bedsheets are amazing and the spa is very nice . The restaurant has amazing food although it is quite pricey
Cons (-) 1h is too short for the spa
8.0
Very good
Melvyn, Mar 2025
Pros (+) Most things were good. We have stayed twice before so knew what to expect
Cons (-) The restaurant does not open till 8.00 for dinner, and so like most guests we spoke to, we were sort of forced to use the cafe, which on all the times we have stayed was again very poor, and very expensive. The staff have no English which creates a problem, and the standard of cooking extremely poor. On the last two occasions, we’re served with burgers cooked on the outside, but completely raw wit...
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10
Wonderful
Gill, Mar 2025
Pros (+) A beautiful hotel with excellent staff. Manuel in the bar went over and above to ensure he could provide a great service.
Cons (-) Nothing!
10
Wonderful
Lorraine, Mar 2025
Pros (+) Stylish ,clean hotel in a great location. Special touches to make pets welcome and awesome spa.
Cons (-) That we only had a one night stay.