Amaya Hills Kandy
4 stars
7.9
Good
(888)
4 stars
Updating price...

Amaya Hills Kandy

4 stars
Heerassagala no. 16, Kandy 20000
7.9
Good
888 reviews
Updating price...

Overview

Rating
Luxury hotel with a full-service spa and free valet parking A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a niExpedia Group
Luxury hotel with a full-service spa and free valet parking A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a 24-hour fitness center, and a bar/lounge. Amaya Hills Kandy offers 100 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. Plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets. This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.Expedia Group
Rating
7.9
Good
Based on 888 verified guest reviews

Available rates

Sun 3/30
Mon 3/31

Amenities

  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Things to keep in mind

Check-in: From 2:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.

The neighborhood

Heerassagala no. 16, Kandy 20000

Reviews

7.9
Good
888 verified ratings
Wonderful
423
Very good
167
Good
116
Okay
59
Fair
61
Mediocre
15
Poor
47

Summary of reviews

Guests say
The hotel has received mixed reviews from guests. While many criticized the cleanliness and service, citing issues like unkempt rooms and unhelpful staff, others praised the hotel's location and facilities. Guests enjoyed the beautiful surroundings and noted that the food was generally good. Overall, it appears that the hotel has potential, particularly in terms of location and dining, but significant improvements are needed in service and maintenance.
AI-Generated from customer reviews
Location8.5 out of 10
Service3.5 out of 10
Cleanliness3 out of 10
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Score by provider

All reviews

8.4
Very good
Anonymous, Mar 2025
Although some distance from the centre of Kandy, its location in the hills affords an exceptional view and a serene ambience.. Rooms are clean, comfortable and well furnished with a reasonable sized balcony. Pool is large with a good number of sun loungers and an attentive pool staff. A perfect place to relax at any time but particularly at sunset with accompanying cocktails. Hotel grounds are bea...
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9.0
Wonderful
Stefan, Mar 2025
Pros (+) The location of the hotel is spectacular. One road up there is very steep. Food is more what you also find in other hotels. Nice pool.
Cons (-) While there are many options for breakfast, the black tea offer could be better. In an area with many tea plantations, just having a very basic, strong black tea does not seem to be on the level a five star hotel should offer. An Orange Pekoe or so would be very welcome.
10
Wonderful
Kuriyakose, Mar 2025
Pros (+) Over all experience was satisfactory.. Staff sincerity and care of guest was outstanding. GM Mr. Dayan and Head Chef Mr. Suranga looks always active and make sure everything goes perfect. Highly Recommend Property.
4.0
Mediocre
Kristina, Mar 2025
Pros (+) Location only.
Cons (-) Service throughout the hotel was consistently appalling. Employees acted inconvenienced when asked for basic assistance, and at times, I was outright ignored. When I tried to raise concerns at the front desk, I was ignored before I could even say something because the receptionist was talking and laughing with another employee and didn’t even bother to let me know if we had finished. For the price...
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7.0
Good
Majumudeen, Feb 2025
Pros (+) The scenic location The weather is excellent Friendly reception Food was fantastic 😍
Cons (-) The staff must be more courteous than what was witnessed. Really liked the way the reception staff dealt us. Housekeeping was quite ill mannered and harsh and slow to respond,but understandably they were busy serving a fully booked hotel.
10
Wonderful
Mohan, Feb 2025
Pros (+) Very pleasant stay and courteous staffs
10
Wonderful
Susan, Feb 2025
Pros (+) Outstanding views, well maintained property, great staff.
Cons (-) Nothing
8.4
Very good
Anonymous, Feb 2025
Super
9.2
Wonderful
Anonymous, Feb 2025
The hotel facilities, ambience and location was excellent. The staff was helpful.
8.0
Very good
Anonymous, Feb 2025
Excellent Location..