when I went to check in they told me my reservation was at the Encore. I showed them my confirmation that they were wrong. I believe they were trying to move me over there by telling me that the Wynn was full. they finally put me in the tower suites at the Wynn telling me it was an upgrade. That in my opinion was not the case. both of the rooms were on lower levels with not very good views. I'm thinking because I made the reservation through you guys and it was a better price they tried to mess with me. I would be interested in hearing from you about this situation. Other than that the hotel facilities were excellent and so were the dining options.