l stay in this hotel several times a year when l come to visit a sick family member. It is always a good experience. Everyone is friendly and helpful, the Reception teamareaecond. to none. The availability of the Courtesy bus is invaluable to me (l am elderly and slightly disabled). l eat usually in the Brass Bar, very happily. l do not use the restaurant for breakfast as l only want a mini meal and to pay a lot for a meal l do not want goes against the grain. The choice of just tea/coffee and toast would be an improvement for me. Needless to say l shall return.