I've never had to pay a security deposit at a hotel! Been 3 days, no money back yet? Completely destroyed my holiday break! Information buried in terms! Never trusting again! Once burnt twice shy! Took 45 mins. to work out how to check in? No signs on main entrance! Surprised I wasn't charged extra, for coffee, sugar and milk! No service whats so ever! And $20 for Wi-Fi? I would have paid double, just so I didn't feel ripped off! Oh, Merry Christmas?