Location was great, right across from the train station. We took the train to Milan, Venice, Ravenna to see the sights. Main desk staff and breakfast staff were knowledgeable and friendly. Maid service was excellent. Room was very nice with door open to the outside for fresh air, frigo, safe, nice bathroom with hot water. Hot breakfast was included and was excellent. They even gave us a to go breakfast when we left early one day. The shredded my private documents without fuss. Experience was of a very high quality, cudos to the staff and management. The only down side is there was no English channel tv for news. Not a big deal, but its nice to keep up on what Donald is doing.