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About Kampala Serena Hotel
Discover essential information, amenities, and features of Kampala Serena Hotel, providing insights into what to expect during your stay. Information on this property was last updated on February 21, 2025.
Good to Know
| Check-in time | 12:00 PM |
|---|---|
| Check-out time | 10:00 AM |
| Payment & Cancellation | Policies vary by room type and provider. |
| Front desk number | +256 414 309 000 |
Perks and amenities at Kampala Serena Hotel
A comprehensive list of on-site, in-building, and in-room amenities you’ll find at Kampala Serena Hotel
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Valet parking
- Free parking
General
- Wine glasses
- Spa and wellness center
- Electric kettle
- Executive lounge access
- Terrace/Patio
- Increased accessibility
- Family rooms
- Towels
- Safety deposit box
- Cribs available
- Fire extinguisher
- Gift shop
- Seating area
- Laundry facilities
- Elevator
- Ironing service
- Minibar
- Shampoo
- Pool bar
- Garden view
- Shared lounge/TV area
- Room service
- Smoke alarms
- Iron and ironing board
- Shower cap
- Slippers
- Inner courtyard view
- Hot tub
- Child pool
- Outdoor pool
- Alarm clock
- Key card access
- Allergy-free room
- Kids meals
- No smoking
- Balcony
- Soundproof rooms
- Restaurant
- Bar/Lounge
- Express check-out
- Body soap
- Hairdryer
- Bottle of water
- Breakfast in the room
- Tea/coffee maker
- Cable or satellite TV
- Telephone
- Carpeted
- Air-conditioned
- Toilet
- Toilet paper
- Sauna
- Pants press
- Trash cans
- Food can be delivered to guest accommodation
- Complimentary breakfast
- Tumble dryer
- TV
- Free parking
- Conditioner
- Pool towels
- Valet parking
- Desk
- Bathrobe
- Private bathroom
- Garden
- Wardrobe or closet
- 24hr front desk
- Designated smoking area
- Storage available
- Private parking
Activities
- Massage
- Golf
- Aerobics
- Fitness center
Services
- Babysitting or child care
- Business center
- Wake-up service
- Daily housekeeping
- Fax/photocopying
- Concierge service
- Currency exchange on-site
- Laundry service
- Meeting/Banquet facilities
- Special diet menus (on request)
- Tour desk
- Beauty salon
- Airport shuttle (surcharge)
- Shuttle service (additional charge)
Reviews for Kampala Serena Hotel
Read firsthand reviews and testimonials from guests who have stayed at Kampala Serena Hotel, providing insights into their experiences. Travelers have left 229 reviews of Kampala Serena Hotel to date. Review data was last updated on February 21, 2025.
8.9
Based on 229 verified guest reviews
Pros +
- Mist and pool bar service was excellent (in 3 reviews)
- "Super friendly staff, in-house PCR testing (wow!" (in 27 reviews)
- Nothing beats Serena hospitality! (in 2 reviews)
Cons -
- Old but well maintained property. (in 2 reviews)
- "Nothing much , no variety of foods." (in 3 reviews)
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The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
The moment you enter the hotel, you don’t want to leave. It gives you the perfect feeling to be in Africa with it's park, decorations and restaurants, It’s a resort in the city. Nice Spa, spacious rooms, very good service, friendly staff always ready to help and assist. Nice meetings area, located in a ideal place for business. Great breakfast, the spa, the explorer restaurant and the bar. The fine dining restaurant is also very good and upscale in Africa. I recommend the hotel and will probably continue to come over.
Photos of Kampala Serena Hotel
View a collection of 48 photos showcasing the rooms, amenities, and facilities of Kampala Serena Hotel to help you visualize your stay. Photos for this property were last updated on February 21, 2025.
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