Love the lobby and the overall character. The rooms are adequate. This is a personal bias, but I don't like mattresses that are so high that you have to jump to get into bed. The carpet could use a thorough shampooing. There is no desk and chair to surf the net, so you have to make do at the side or end of the bed. That said, the location and people -- from the housekeepers and parking valets to the night manager -- are excellent. The food at the Vertex Sky Bar (10th floor) is good, not great, but the view is super! But it appears Paddy O'Neill's Irish Bar on the ground floor has no kitchen, so the Vertex kitchen cooks it -- which is a problem with waiting for food to be served.