There was a sign in the bathroom regarding re-using towels to save natural resources but no towel rails to hang your towel so I had to throw used towels straight on the floor and get new ones everyday. Couldn't pull out the over bath clothesline. Asked Housekeeping about it and was told there was no line in it. There possibly was a hook on the back of the bathroom door but whatever was once there was gone leaving flaking paint and a hole in the door. Only light in the bathroom was the back light in the mirror which was insufficient so had to keep the door open to get a bit of light The bed was comfy. Ample TV channels but the TV reception would drop out when storms were around the hotel and there were storms everyday. Shuttle to the theme parks was OK but the staff operating the Universal desk, where you got your shuttle ticket, were painfully slow to the point of causing people to miss the shuttle. Dining options weren't particularly enticing.