Hotel was under extensive renovation, but staff were placed throughout to help patrons navigate. Pool also needs to be renovated... Our room was great. Dined at the newly renovated Italian place (can't remember the name). The service was very friendly, but slow. Our server was not well-informed about the menu and drink items and our food was very bland and undercooked (I know it is a forno oven, but the pizza dough was completely raw in the middle and so was my husband's). The kids' menu concept where they choose 1 item from 4 categories was great.