The front desk staff is stellar. Helpful, friendly, accommodating. They were changing the signage of the hotel and it was taking place just under our balcony/window - the noise was high decibel. They changed our room with no problem. The bed was very comfortable. The TV worked well and with the full range of expected channels. Fridge, coffee maker all good. They don't have a pool but have made arrangements with a nearby hotel for use - I don't know whether they represent themselves as having a pool but they don't. I would stay again - but there are others in the same area I'd probably try first. But... the staff were great.