every staff at tbe reception proves to be very helpful and professiinal, day shift are Sharmaine, Jenny, Whit, night shift includes Steve, David and Johnson. problems of room temperature are yet to be resolved. Housekeeping is doing their job fairly. I am surprised they call by telephone to follow up on room cleaning when light of 'Do not dusturb' sign is on and they had discreetly left a note for cleaning when ready. They should NEVER disturb the guest when the red light of Do Not Disturb sign is turned on, no calling nor knocking on the door. breakfast food quality is acceptable. Staff is helpful except they made too much noise talking, chatting among themselves when there are still guests. ariound