When I checked in, I had to confirm that I was receiving the studio room with 2 beds as booked. He advised, no. I them had to show him the paperwork I had to confirm this, and he said he would organise the upgrade. It was not an upgrade and I resent the fact that he referred to it as such as it was actually the room type that I had booked. Very disappointed that the room I booked was not initially given to me.