Marina Gallery Resort -KACHA- Kalim Bay (SHA Plus+)
8.2
Very good
(726)
5 stars
Updating price...

Marina Gallery Resort -KACHA- Kalim Bay (SHA Plus+)

5 stars
326/13 Phrabarami Road, Patong 83150
8.2
Very good
726 reviews
Updating price...

Overview

Rating
Luxury hotel with a 24-hour front desk and an outdoor pool Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a childrenExpedia Group
Luxury hotel with a 24-hour front desk and an outdoor pool Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a children's pool, and concierge services. Marina Gallery Resort Kacha Kalim Bay offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested. An outdoor pool and a children's pool are on site.Expedia Group
Rating
8.2
Very good
Based on 726 verified guest reviews

Available rates

Sun 3/30
Mon 3/31

Amenities

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Things to keep in mind

Check-in: From 3:00 pm
Check-out: Prior to 12:00 pm
Cancellation/prepayment
Cancellation/prepayment policies vary by room type and provider.

The neighborhood

326/13 Phrabarami Road, Patong 83150

What's nearby

  • Kalim Beach0.46 mi
  • Rollerball Zorbing Phuket0.52 mi

Reviews

8.2
Very good
726 verified ratings
Wonderful
426
Very good
122
Good
68
Okay
35
Fair
22
Mediocre
15
Poor
38

Summary of reviews

Guests say
The hotel received mixed feedback from guests. While many praised the exceptional service and hospitality, particularly highlighting the peaceful atmosphere and well-maintained swimming pool, several reviews pointed out significant issues that need addressing, such as cleanliness concerns, unpleasant odors in rooms, and staff unresponsiveness regarding complaints. The hotel's beautiful location was generally appreciated, though some guests felt that value for money could improve.
AI-Generated from customer reviews
Atmosphere9 out of 10
Location8.5 out of 10
Cleanliness3.5 out of 10
Service3.5 out of 10
Value for Price3 out of 10
Bed Comfort2 out of 10
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All reviews

10
Wonderful
Στυλιανός, Mar 2025
Pros (+) Very friendly staff!
9.6
Wonderful
Anonymous, Mar 2025
Our hotel stay was amazing! The staff was incredibly friendly, and their attention to cleanliness was outstanding. We also loved their unique and hassle-free app booking system. One area for improvement is the breakfast spread, as the options were quite limited. However, their customer-centric approach truly stood out—they thoughtfully packed our breakfasts since we had an early flight. A great ex...
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10
Wonderful
Shauna, Mar 2025
Pros (+) Beautiful, helpful and happy staff. The most beautiful room which opened up onto the pool. This hotel offers floating breakfast, beautiful cocktails and food in their restaurant. The hotel is situated up a small hill with amazing views. The hotel offers massages in the comfort of your room. The hotel offers a shuttle bus to Patong twice a day but you can also catch a grab or taxi which does not ta...
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10
Wonderful
Anonymous, Mar 2025
Despite being a bit distant from patong. The hotel provide free shuttle service so not biggy. Service and cleanliness is very good. Would definitely repeat
9.6
Wonderful
Anonymous, Mar 2025
I would highly recommend staying here. The entire place was clean and the staff were incredible! The food was delicious and also affordable. They made me feel very welcomed and comfortable.
8.0
Very good
Anonymous, Feb 2025
The highlight was pool access from the room, but the location is really off. The main problem is you MUST have a car to go somewhere, the second you leave the hotel it’s highway with no sidewalk. The sound isolation was horrible, you hear everyone; their phone calls, moving furniture, their alarm in the morning.
8.4
Very good
Anonymous, Feb 2025
The property is good but not walkable to bangala street.
6.0
Okay
Anonymous, Feb 2025
As for a 5 star hotel its over rated. The floor of the room was dirty. The breakfast expected to be better than this. Its a 5 star hotel only by name
8.0
Very good
Anonymous, Feb 2025
The hotel is beautiful, though slightly aged, with luxurious rooms and stunning views. The staff is exceptional! However, transportation is essential as the hotel is situated on a hill, and the main road is both busy and lacks pedestrian walkways. The biggest drawback is the noise from other rooms—you can hear every word of conversations, likely due to poor acoustics. It often sounds louder inside...
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9.2
Wonderful
Anonymous, Feb 2025
Loved this hotel so much! Beautifully decorated! Staff were super friendly! Only bad thing would be the breakfast buffet wasn’t that great so did a lot of Grab orders