the swimming pool water is dirty, the hotel room refuse to give us extra 1 towel. i only asked for 1 not 2 or 3. they refuse to provide 1 extra towel. i asked for extra bed, they told me it is only available for residence side but not hotel/suite side. what kind of nonsense is this? u called this property a hotel when the facilities is not? you might as well labelled it as homestay or something. everything cannot.