Great location with stylish rooms. Despite there being a lift to the upper levels there are steps to the rooms; however this hotel has thought of this and have staff ready to carry your bags. Other hotels in the area don't. Also, this hotel has a literally 'handy ' device, which is a mobile phone with included data you can take with you on your tour of the city of London. It is free to use during your stay! So cool and incredibly thoughtful!