First meal a late lunch at restaurant with only 2 other tables, we ordered thai n it took 40 mins to arrive. Water is only luke warm from tap. Offered no help when I felt ill one night n took 30 mins to wait for an extra blanket. Ants everywhere inside the room. Services varies but not good in general esp in Thailand standard. We stayed at the club room, the views were good but the slope to walk up n down the hotel n town is not too convenient. Very disappointed with the overall standard of a chain hotel.